The Consumerist (one of our favorite sites which helps consumers navigate the wide world of goods and services for sale) reports on one Comcast customer who says she’s about ready to cancel her Comcast service because they’re not willing to cut her a break on her bill.

Usually, Comcast folds like a deck of cards when customer asks for a deal. Not this time though. After a back and forth with Comcast, Courtney gets the short end of the stick, even though she loves Comcast. Seems like even their biggest fans still get the worst deals.

Courtney over at the Consumerist tells her story:

I’ve been a Comcast customer at my current address since June 2008. We were initially on a new-customer promotion that ended in June 2009; once that happened, I called Comcast & spoke with a representative about our options for bringing our monthly bill down a bit. I don’t remember the specifics of the conversation a year later, but I believe we gave up a few premium channels, ultimately ending up with a package that served our needs while remaining within our budget.

I hadn’t even thought about this until several days ago, when I went to pay our monthly Comcast bill & noticed it had gone up by about $20 from the previous month. I assumed it was some kind of easily correctable error, but when I followed up with Comcast I learned that apparently we’d been on some kind of promotional rate for June 2009-10, which has now expired. I discussed this issue first with an online chat representative, & while I was disappointed when he told me nothing could be done about the price increase, I figured I’d have better luck once I spoke with someone in person. However, after following up via phone with a frontline service representative, a retention specialist, & finally with a retention supervisor, the consensus seems to be that Comcast would rather I switch to RCN’s version of the same package than restore my account to the previous pricing.

Read the full post over at the Consumerist.

The best line of the post? From the Consumerist writer:  ”We seem to have found the first truly satisfied Comcast customer and they’re kicking her out the door.” (emphasis added)

The best way to lower your Comcast bill is to cut the service. For a long time, Comcast has pretty much ruled the roost as a monopoly.

However, I keep hearing more and more about the new FiOS. The feedback? Not only is it better than Comcast, it appears to be A LOT better.

For example, there’s this guy

FiOS, every bit as amazing as I thought it would be! Goodbye #comcast, totally worth the switch!

Or, this guy whose bill is $50 cheaper with FiOS then when he was with Comcast,

love that my first FIOS bill arrived today and it’s $50 cheaper than my old Comcast bill!

And, his friend’s response, who says it would save him about $40 a month,

@gjhead I just took a look at packages and it looks like it would cut about $40 off my comcast bill a month…#hereIcomefios

But this is probably one of my favorites. Simple, direct, perfect,

Goodbye comcast hello fios

Check out FiOS by Verizon here. You’ll see they have plans cheaper than Comcast does, which is sure to save you money on your Comcast Bill.

So, stop paying more than you need to, for a service you no longer need. Get FiOS and drop Comcast. Plus, their ranked #1 in customer satisfaction. Where does that leave Comcast? I don’t care! We just know it’s not number one!

Here’s a good one – a full chat transcript a customer had with the Comcast Customer support. Blogger Darwin over at darwinsfinance.com posts his entire chat conversation he had with Comcast to lower his bill.

The main idea is that you can get a better deal than you currently are. Comcast is always (always!) having special discounts. What does this mean? The price of their actual service isn’t worth as much as they charge!

It’s simple math. They give discounts out left and right and make the suckers without the discount pay for those who have the discount. Don’t be a sucker, get a discount!

From the article on darwinsfinance.com:

As you can see, each negotiating experience and outcome is different.  Message?  It sort of depends who you get and when you try. So, if you don’t get the deal you wanted, keep trying and don’t take no for an answer.  But the bottom line is that if your initial bill is say, $160 you may very well walk away paying $50 less with some minimal effort.

That’s good news!

Here’s part of the conversation:

Comcast Rep>Thank you. May I have the exact concern that you have, — ME –?

– ME –_>Sure. I’m reaching out because the 6 months is up on the prior agreed promotions and I was advised to contact again when this occurs.  My bill jumped up substantially.

– ME –_>I had previously considered switching over to FIOS given the attractive offers they have now that they’ve entered our neighborhood.  The past few 6 month cycles, Comcast has discounted my bill in order to retain my business.

Comcast Rep>May I know when was the promotion ended?

– ME –_>from last month’s bill, it was to end 12/28/09.

Comcast Rep>I see. Please give me a moment to check on this.

– ME –_>sure

Comcast Rep>I apologize for the inconvenience, I see here that the bill that you are viewing will from 12/29 – 01/28. Comcast actually printed the bill in advance to avoid delinquent payment. That payment that is reflected on your bill will be the regular rate after your promotion will end on 12/28/09.

– ME –_>I’m not sure I follow.  My last bill was much lower.  In discussing this with Comcast in the past, each 6 months, I call and have a new promotion (whatever’s available at the time) applied to the account in order to bring the price well below the “regular rate”.  I was assured during prior calls that this agreement would continue to be honored into the future if I agreed to stay on as a customer.  Can you check out which promotions you’re running now that you could apply to bring the total bill back in line? Thanks

Comcast Rep>Please give me a moment to check on that.

Read the full conversation here.

TechFlash is reporting that Comcast customers in Washington state are about to see a big increase on the Comcast Bill. They say that in August, the average customer’s bill will increase by 4%. For those of you paying too much already, maybe now’s the time to drop the service.

This latest rounds of price increases comes less than a year after their last increase. In September of 2009, Comcast increased their price by 2.5%.

Here are the details TechFlash is reporting from Comocast:

–Customers who subscribe to a video service will see an average monthly increase of $3.21 or 4.9 percent.

–The equipment rental fee for a cable modem, which also is sold at numerous retail stores, will increase by $2.

–Customers who subscribe to Limited Basic, the least expensive package of channels, will see no increase in their bills for this service. Limited Basic includes the broadcast channels and the public, education and government channels. Prices range from $13 to $18 depending on location.

–And customers who subscribe to the Digital Economy package of channels, which is the least costly digital package, will see a decrease in the monthly charge for the package ranging from 4 cents a month if they subscribe to two or more Comcast services to $10.04 a month if they subscribe only to the Digital Economy package and take no other services.

Read the full article on TechFlash

The recent news of Comcast buying NBC means only one thing: Goliath just got a lot bigger.

If you’re at all concerned with the free market ideals that this nation was built on, there’s no way you can’t be just as pissed as I am about this. Comcast is already the largest cable and internet provider serving over 20 million video customers and over 16 million internet customers. The big idea: Comcast is a monopoly and with the recent purchase of NBC, the monopoly is not going in the right direction.

Ryan Singel, in his article on WIRED says “Comcast is paying GE about $6.5 billion in cash and $7.25 billion in programming for a 51 percent stake. GE remains in control of the rest of the company, valued at $30 billion in the complicated deal.”

What this means is Comcast now owns over half of NBC.

Additionally interesting is Singel’s mention of fate of NBC-owned Hulu – the free way to watch TV shows, movies and more online. With the purchase of NBC, and the growing threat of Comcast customers ditching the service when free options are available, it might just be that Comcast decides to shut Hulu down. Or, at least allow access only to paying Comcast customers. Either way, it’s not a good sign to those of us who’d rather watch TV on the internet for (get this price) free.

So Comcast, you can take your 51 percent share and become that much more of a behemoth, but just remember, even Goliath couldn’t crush the small guy no matter how hard he tried.

Read the entire article by Ryan Singel on Wired.com

That’s right! Send us your Comcast bill and you’ll be entered into our weekly drawing.

Once a week, we’ll choose one winner and send them $5. It’s pretty straightforward and a simple way to win some cash.

Hey, maybe you can use that cash towards your Comcast bill so the sting of paying those high fees every month doesn’t hurt so bad!

At ComcastBills.com, we want to help Comcast customers lower their bills by offering practical tips as well as exposing bill secrecy by sharing other customer’s bills so you can compare what rates you’re getting.

Send us your bill today!

Follow these Simple Steps to Send us your Bill

1. Visit Comcast.com
2. Click the My Account link in upper right corner
3. Sign into your account using your Comcast email and password
4. Once you’re logged in, click on the Account & Bill tab at the top
5. Scroll down to where it says “Bill Details and History”
6. On the drop down list, choose the month’s bill you’d like to share with us.
7. Click the “view bill details” link
8. Make sure to save the PDF file on your hard drive
9. Send us the bill as an attachment via email to admin@comcastbills.com
10. We’ll remove all personal and account information and post it on the site

Have questions? Just send us an email.

Unlike Comcast, we’re happy to help!

I just saw this post on PissedConsumer.com:

Comcast Raised Rates Over 10%!!!

One customer is reporting an across-the-board rate increase of over 10% on their service.

There appears to have been no warning of the rate increase and no real explanation. As if the multi-billion dollar company needs to squeeze more dollars from it’s customers. This is exactly why so many consumers are done with Comcast.

On his blog, Andrew Machado explains one super simple way to save almost $5 a month on your Comcast Bill:

Buy your own modem.

Yes, there’s an upfront cost, but you can get you own cable modem for about $53 on Amazon.com. That means in less than a year, it will have paid for itself.

Great idea, and a great way to save money on your Comcast bill.

You can see Andrew’s full post and read more tips on his blog.

Do you look at your Comcast bill from month to month and wonder how it seems to keep increasing in price and have no idea why?

I see these all the time! It’s no secret Comcast, you give discounts like their going out of style. All you need to do to get a discount on your Comcast bill is ask!

Yes, even if you’re “not eligible” to get a discount, you can still qualify!

One Comcast customer (in not always the nicest way) explains the process to getting a discount on their Comcast bill in a few easy steps. Ready?

1. First you have to actually notice your bill is higher than last month.
2. Chat with a customer service rep online
3. Push through, even if they try to dissuade you from cancelling your Comcast service

Read all the steps here

Tired of paying too much on your Comcast Bill? We know a lot of you are because one of our biggest search terms to find this site is “How to cancel Comcast service.” In order to cancel your Comcast service, you have to get in contact with them. Of course they make it a pain to cancel, but this appears to be the only way.

There are a few different ways to go about contacting Comcast:

1. Ask Comcast – You can enter your question into their online Q&A tool.
2. Live Chat – Use Comcast Live Chat to speak with a representative via instant messaging chat
3. Ask the Comcast Community – Try and find answers in the online forums
4. Email Comcast - Just send an email
5. Phone - Give them a call: 1-800-COMCAST (1-800-266-2278).

Also, keep in mind that you have a lot of other options from different service providers if you’re fed up with Comcast. Dish Network, DIRECTV are some of the popular televisions providers. AT&T, CenturyLink and Verizon FIOS are popular broadband resellers. You can visit our comparison page at any time to see your options.