Comments for http://comcastbills.com Compare Your Comcast Bill with Your Neighbor's Thu, 17 May 2012 21:50:43 +0000 hourly 1 Comment on How To Cancel Comcast Service by Switched to ATT http://comcastbills.com/how-to-cancel-comcast-service1/comment-page-1/#comment-4604 Switched to ATT Thu, 17 May 2012 21:50:43 +0000 http://comcastbills.com/?p=191#comment-4604 I had internet and basic cable tv with comcast for the last 10 years. Their price per month had increased to an alarming rate so I gave them a call to ask for a discount. I have done this for the past three years and was always given $10 off for retention. Well, this year I got nothing from Comcast after asking nicely. Told them I've been a long time customer and would like $10 off my bill of $67.xx. That's not much to ask right? I can go to ATT for cheaper. I told the billing department that I ATT is cheaper. Their response? Go ahead. Go to ATT. And you know what? I did! They called me back few days after I took my equipment in and cancelled my internet and tv service. They tried to make amends. Too late. I had internet and basic cable tv with comcast for the last 10 years. Their price per month had increased to an alarming rate so I gave them a call to ask for a discount. I have done this for the past three years and was always given $10 off for retention. Well, this year I got nothing from Comcast after asking nicely. Told them I’ve been a long time customer and would like $10 off my bill of $67.xx. That’s not much to ask right? I can go to ATT for cheaper. I told the billing department that I ATT is cheaper. Their response? Go ahead. Go to ATT. And you know what? I did! They called me back few days after I took my equipment in and cancelled my internet and tv service. They tried to make amends. Too late.

]]> Comment on How To Cancel Comcast Service by Ebs982 http://comcastbills.com/how-to-cancel-comcast-service1/comment-page-1/#comment-3953 Ebs982 Sat, 14 Apr 2012 18:00:26 +0000 http://comcastbills.com/?p=191#comment-3953 I was dreading calling the 800 number after reading all the comments on this but I had a possitive expereince cancelling my cable today. The customer service agent was friendly and didn't try to persuade me to stay with Comcast. I was even able to schedule a pickup for my receivers so I don't have to go to the store. Maybe my expereince was unique or better than others because I only cancelled cable and still have internet with Comcast. I was dreading calling the 800 number after reading all the comments on this but I had a possitive expereince cancelling my cable today. The customer service agent was friendly and didn’t try to persuade me to stay with Comcast. I was even able to schedule a pickup for my receivers so I don’t have to go to the store.

Maybe my expereince was unique or better than others because I only cancelled cable and still have internet with Comcast.

]]> Comment on How To Cancel Comcast Service by Ralph http://comcastbills.com/how-to-cancel-comcast-service1/comment-page-1/#comment-3617 Ralph Wed, 04 Apr 2012 22:31:04 +0000 http://comcastbills.com/?p=191#comment-3617 I recently moved and switched to Fios, and when I called Comcast to cancel they told me that they would not cancel until I paid the back due amount. I refused and said that you can't keep changing me until I pay what's due when I am not using the services. I will pay when you send me a bill in the mail. The support agent, who had horrible communication skills as they are from India, said that there was nothing that they could do. I sent an email using the above suggestions and am awaiting a response. We'll see. I will pay when I return the equipment but they need to stop the service now. Either that or they can chase me for the bill and take me to court. I have the acknowledgment of the email in my inbox so they can't deny that I cancelled it. I recently moved and switched to Fios, and when I called Comcast to cancel they told me that they would not cancel until I paid the back due amount. I refused and said that you can’t keep changing me until I pay what’s due when I am not using the services. I will pay when you send me a bill in the mail. The support agent, who had horrible communication skills as they are from India, said that there was nothing that they could do. I sent an email using the above suggestions and am awaiting a response. We’ll see. I will pay when I return the equipment but they need to stop the service now. Either that or they can chase me for the bill and take me to court. I have the acknowledgment of the email in my inbox so they can’t deny that I cancelled it.

]]> Comment on How To Cancel Comcast Service by Dipakkumar Patel http://comcastbills.com/how-to-cancel-comcast-service1/comment-page-1/#comment-3203 Dipakkumar Patel Thu, 22 Mar 2012 21:32:39 +0000 http://comcastbills.com/?p=191#comment-3203 Have to totally agree with all posters here. You can add services without any trouble at all, but cancellation is like pulling teeth. Once you get to a representative if you're lucky they will try and offer you a weak promotion otherwise there is no attempt to make you feel valued. We switched to Directv and it's night and day. Picture quality is incredible, online support is fully fleshed out, and of course the value is unbeatable. Bye bye comcast. Have to totally agree with all posters here. You can add services without any trouble at all, but cancellation is like pulling teeth. Once you get to a representative if you’re lucky they will try and offer you a weak promotion otherwise there is no attempt to make you feel valued.
We switched to Directv and it’s night and day. Picture quality is incredible, online support is fully fleshed out, and of course the value is unbeatable.
Bye bye comcast.

]]> Comment on How To Cancel Comcast Service by Judy http://comcastbills.com/how-to-cancel-comcast-service1/comment-page-1/#comment-2253 Judy Thu, 23 Feb 2012 22:40:01 +0000 http://comcastbills.com/?p=191#comment-2253 WORST COMPANY EVER!! Don't sign any contracts! My 3yr contract ended and I tried to cancel just a day after it ended and they told me it automatically renews for another year!! I have to pay over a thousand dollars if I want to cancel!! WORST COMPANY EVER!! Don’t sign any contracts! My 3yr contract ended and I tried to cancel just a day after it ended and they told me it automatically renews for another year!! I have to pay over a thousand dollars if I want to cancel!!

]]> Comment on How To Cancel Comcast Service by Nikki http://comcastbills.com/how-to-cancel-comcast-service1/comment-page-1/#comment-1616 Nikki Mon, 13 Feb 2012 14:03:14 +0000 http://comcastbills.com/?p=191#comment-1616 Comcast is the worst company I have ever had to deal with. They make AT&T look good, and that is saying something. I have been trying for 3 days to cancel my service. Every time I call, I get a different story on why they cannot cancel the service. I guarantee if you do not pay your bill, they can drop you the same day. But request for it to be turned off, and get lied to and run around in circles. If I ever get rid of this crap, I will NEVER call them again. One more thing, my bill is never the same from month to month and I never change or upgrade my services. I agree with Margaret that a class action suit is in place. Comcast is the worst company I have ever had to deal with. They make AT&T look good, and that is saying something. I have been trying for 3 days to cancel my service. Every time I call, I get a different story on why they cannot cancel the service. I guarantee if you do not pay your bill, they can drop you the same day. But request for it to be turned off, and get lied to and run around in circles. If I ever get rid of this crap, I will NEVER call them again. One more thing, my bill is never the same from month to month and I never change or upgrade my services. I agree with Margaret that a class action suit is in place.

]]> Comment on How To Cancel Comcast Service by Sad http://comcastbills.com/how-to-cancel-comcast-service1/comment-page-1/#comment-999 Sad Thu, 26 Jan 2012 20:56:28 +0000 http://comcastbills.com/?p=191#comment-999 When will they learn.... I am charge $130 for hbo/showtime and NO internet... They charge extra for just one Cable Card! I know they are not supposed to, but they will not take off the charge! I am so sick of this company... I only use premium for 2 shows Californiacation and Dexter the rest I get over the air! Dropping today... When will they learn…. I am charge $130 for hbo/showtime and NO internet… They charge extra for just one Cable Card! I know they are not supposed to, but they will not take off the charge! I am so sick of this company… I only use premium for 2 shows Californiacation and Dexter the rest I get over the air! Dropping today…

]]> Comment on How To Cancel Comcast Service by Micco http://comcastbills.com/how-to-cancel-comcast-service1/comment-page-1/#comment-943 Micco Thu, 05 Jan 2012 19:46:12 +0000 http://comcastbills.com/?p=191#comment-943 Wow! What a waste of time. Just called comcast to xnl service & waited on hold for a live person 41 min, 10 sec. for a conversation that took 3:30. Geesh. They can claim the greatest variety of products (BS) and the fastest internet service (so-so) but would be nice if they could back it up with good customer service. At this point I'd be happy with mediocre service but comcast can't even aspire to that level! Glad to be leaving them. Wow! What a waste of time. Just called comcast to xnl service & waited on hold for a live person 41 min, 10 sec. for a conversation that took 3:30. Geesh.
They can claim the greatest variety of products (BS) and the fastest internet service (so-so) but would be nice if they could back it up with good customer service. At this point I’d be happy with mediocre service but comcast can’t even aspire to that level! Glad to be leaving them.

]]> Comment on How To Cancel Comcast Service by Lex http://comcastbills.com/how-to-cancel-comcast-service1/comment-page-1/#comment-940 Lex Wed, 04 Jan 2012 17:24:30 +0000 http://comcastbills.com/?p=191#comment-940 I used the live agent to try to cancel my account. The agent abruptly dropped the session when I mentioned that I was on hold for over 30 minutes on the phone. Very rude. I used the live agent to try to cancel my account. The agent abruptly dropped the session when I mentioned that I was on hold for over 30 minutes on the phone. Very rude.

]]> Comment on How To Cancel Comcast Service by PSCA - ADMIN http://comcastbills.com/how-to-cancel-comcast-service1/comment-page-1/#comment-879 PSCA - ADMIN Mon, 12 Dec 2011 04:24:53 +0000 http://comcastbills.com/?p=191#comment-879 <a href="#comment-789" rel="nofollow">@Ken </a> i recommend that you switch to ether Yahoo.com or Gmail.com or Aol.com these are great services for more support contact PSCA or email us at psca1@email.com NEVER USE COMCAST!!! @Ken
i recommend that you switch to ether Yahoo.com or Gmail.com or Aol.com these are great services for more support contact PSCA or email us at psca1@email.com NEVER USE COMCAST!!!

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