The Last Comcast Bill

Your best Comcast bills are likely be the first and last. The simple truth is that as a new customer you probably signed up with Comcast on a decent deal that seemed like fantastic value at the time with some big discounts upfront. This is as good as it’s ever going to get.

As someone who has worked in the industry, I can tell you that it is standard practice to entice new customers with large discounts and other inducements with operators prepared to offer up to $350.00 of value for “new customer acquisition.”

Unfortunately, it’s mostly downhill from here as little financial consideration is given to loyal customers over time, especially those on term contracts. The big money is spent on sales of new business and customer service and retention run a very distant second.    The age of goodwill and rewarding customer loyalty appears to be gone for good. A good example of this practice in the financial sector is your credit card provider offering an interest free period for new customers only. When will these people learn that this is a sure-fire way to alienate their existing customers.

If you want to test the value you have as an existing customer simply call both sales and customer service lines and compare your “on-hold” times.

Customer retention is largely handled by customer service personnel whom operate within strict parameters of what they can and cannot do for you. If you are serious about getting some sort of tangible compensation your best bet is to remain calm and escalate through management to Corporate. Many customers have achieved good results, at least for a while.

The best way to lower your Comcast bills is to cancel Comcast  and deal with a company who will pay for your business. Being a new customer as often as possible will put you in the box seat for discounts. Statistically, most customers’ role over their services month to month after their term contract has expired and service providers literally bank on this. If you don’t mind a little inconvenience make the effort to chase down a new deal with a company that’s prepared to pay for your business.

Comcast is a Monster

Here’s a comment we just got about how horrible Comcast is:

Allow me to share my Comcast tale with you.

I called in on the 6th of September, cancelled, had TDS put in, then found out today they have no record of me calling in and I’m still being charged for cable and internet. They said I only cut off my phone with them. I now see why people take guns into places and shoot up the building. Comcast is a monster and I hate everything about them down to the automated voice recordings. If I could wage war against them without being arrested, I would. I’d love to release a disease covered rodent into all it’s buildings. I’d love to find out the owners address and continue to send him invoices for NOTHING, and turn in his credit when he doesnt pay them. If I was rich, I’d buy Comcast, just so I could run it into the ground. With every fiber of my being, I hope they go under due to the stupidity of their employees.

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